Master Workshops: Successful communication in difficult situations (SOK-COM)
Master Workshops: Convincing in group exercises - recognize and optimize your own skills through feedback (SOK_FEEDBACK)
Lehrveranstaltung 0000005059 im SS 2019
Basisdaten
LV-Art | Workshop |
---|---|
Umfang | 1 SWS |
betreuende Organisation | Schlüsselkompetenzen |
Dozent(inn)en |
Amelie Zauner |
Termine |
2 Termine in Gruppen |
Zuordnung zu Modulen
-
MW2148: Master Soft Skill Workshops / Master Soft Skill Workshops
Dieses Modul ist in den folgenden Katalogen enthalten:- weitere Module aus anderen Fachrichtungen
weitere Informationen
Lehrveranstaltungen sind neben Prüfungen Bausteine von Modulen. Beachten Sie daher, dass Sie Informationen zu den Lehrinhalten und insbesondere zu Prüfungs- und Studienleistungen in der Regel nur auf Modulebene erhalten können (siehe Abschnitt "Zuordnung zu Modulen" oben).
ergänzende Hinweise | Communication forms and strengthens our interpersonal relationships and forms the social framework in which we move daily. Communication shapes our lives elementarily, both positively and negatively. It is not uncommon that it is the source of the disturbance of unpleasant situations and conflicts. The interplay of communication between different actors is the topic of this social skills workshop. In terms of content, we first deal with the basics of communication in order then to delve deeper into prevention and action methods in dealing with difficult situations. Here we work out, for example, which communication strategies can be meaningfully used in a conflict discussion. Likewise, methods are shown how to avoid impending conflicts and how to create a de-escalation. This workshop sensitizes for the handling of the daily communication and aims to develop own action strategies in order to be able to act competently and confidently in difficult situations in the future. |
---|---|
Links |
E-Learning-Kurs (z. B. Moodle) TUMonline-Eintrag |