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Communication and Facilitation in Project Teams

Module CLA10555

This Module is offered by Academic Programs WTG.

This module handbook serves to describe contents, learning outcome, methods and examination type as well as linking to current dates for courses and module examination in the respective sections.

Module version of WS 2013/4 (current)

There are historic module descriptions of this module. A module description is valid until replaced by a newer one.

Whether the module’s courses are offered during a specific semester is listed in the section Courses, Learning and Teaching Methods and Literature below.

available module versions
WS 2013/4SS 2013

Basic Information

CLA10555 is a semester module in English language at Master’s level which is offered every semester.

This Module is included in the following catalogues within the study programs in physics.

  • Catalogue of soft-skill courses
Total workloadContact hoursCredits (ECTS)
30 h 8 h 1 CP

Content, Learning Outcome and Preconditions


Team roles and team development stages (team development clock, team triangle)
How to create a good and well-structured work environment and enhance collaboration
Motivating a team with constructive feedback
How to handle conflicts successfully
Creative problem solving tools

Learning Outcome

Here you will gain new insights into your own role within your team and gain appreciation of other roles that may appear during conflicts. By learning better ways of looking at team dynamics you will improve your ability to create a good and well-structured work environment and enhance team collaboration. After completing this workshop you will have an expanded set of useful communication and facilitation skills that will enable you to build good work relationships and deal with conflicts in a constructive manner.


Students require adequate English skills to achieve the expected level of participation.

Courses, Learning and Teaching Methods and Literature

Courses and Schedule

Learning and Teaching Methods

Trainer input, demonstrations, exercises, role-playing games, group discussions, feedback, etc.
Each participant is encouraged to explore his/her style and thus expand their individual set of communication, dialogue facilitation and project team collaboration skills.


no info


Belbin RM (1993) Team Roles At Work. Butterworth-Heinemann, Oxford

Hanlan M (2004) High-Performance Teams – How to Make Them Work. Praeger, Westport CT.

Pentland A (2012) The New Science of Building Great Teams. In: Harvard Business Review 04:2012.

Waters K (2012) All About Agile: Agile Management Made Easy! CreateSpace Independent Publishing Platform.

West MA (1990) The Social Psychology of Innovation in Groups. In: MA West, JL Farr (Eds) Innovation and Creativity at Work. Wiley, Chichester.

Yukl GA (2013) Leadership in Organizations. 8th ed. Pearson Eucation, Harlow.

Module Exam

Description of exams and course work

Students will write a short exam which proves that they understand various aspects of project management and are able to handle team conflicts successfully. Furthermore they are able to apply communication and facilitation skills (exam achievement).
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