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Conflict Management and Conduct of Negotiation (WI000253, German/English)
Konfliktmanagement und Verhandlungsführung (WI000253, deutsch/englisch)

Course WI000253SE in SS 2023

General Data

Course Type seminar
Semester Weekly Hours 2 SWS
Organisational Unit Academic Programs School of Management Location Munich
Lecturers Richard Alexander Hörtlackner
Ute Strohmeyer
Monika Maria Thiel

Further Information

Courses are together with exams the building blocks for modules. Please keep in mind that information on the contents, learning outcomes and, especially examination conditions are given on the module level only – see section "Assignment to Modules" above.

additional remarks Students can choose between a number of courses addressing different communicative challenges: (1) Presentation & Moderation Techniques: - use and effect of voice, language and body language - managing the impact on employees and customers - defining explicit goals and objectives - responsibilities, role and self-perception of an facilitator - strategies how to conduct a fruitful discussion (2) Conflict Management & Conduct of Negotiations - conflict types - causes and development of conflicts - systematic conflict analysis (e.g. stages of escalation after Glasl) - conflict patterns - concepts of negotiation strategies, - conflict de-escalation (3) Business Plan - developing a business plan - assessment of business ideas - analyzing market & competition - pitching business idea (4) Intercultural Communication - share information across different cultures and social groups - interact with people from other cultures - understand customs from people of different countries (5) Language Courses (offered by TUM Language Center or courses completed abroad equivalent to 3 ECTS) - learn a foreign language - be more open to another culture - assessment of business ideas; analysing market & competition
Links E-Learning course (e. g. Moodle)
TUMonline entry
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